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Shipping & Delivery Policy

Last updated on Jun 25 2025

Digital Service Delivery

PIYUSH EKLAVYA provides AI-based resume creation and editing services which are delivered digitally. As our services are entirely digital, traditional shipping and physical delivery do not apply.

Service Delivery Terms

Instant Delivery: Our services are delivered instantly through our web platform. Once you have sufficient coin balance, you can immediately access our AI chat interface to create or edit resumes.

Coin Credit Delivery: Upon successful payment through Razorpay, coins are credited to your account immediately. In rare cases of technical delays, coins will be credited within 30 minutes of payment confirmation.

Resume Access

Created resumes are instantly available in your account upon generation. You can:

• View your resume online immediately

• Share resume links instantly

• Download PDF versions on-demand

Service Availability

Our AI resume creation service is available 24/7, subject to scheduled maintenance windows. Any planned maintenance will be notified in advance on our platform.

Delivery Confirmation: Confirmation of coin purchase will be sent to your registered email address immediately after successful payment processing.

Access Requirements

To access our services, you need:

• A stable internet connection

• A modern web browser (Chrome, Firefox, Safari, Edge)

• A valid email address for account registration

Technical Support

For any issues in accessing or utilizing our services, you may contact our helpdesk:

Email: support@karpilabs.com

Phone: 9123865635

Service Level

We guarantee 99.9% uptime for our platform (excluding scheduled maintenance)

AI processing typically completes within 10-30 seconds per request

PDF generation is instant upon request

No Physical Products

Please note that PIYUSH EKLAVYA does not ship any physical products. All our offerings are digital services accessed through our web platform.

© 2025 CVonPhone. All rights reserved.

For questions about these terms, please contact us at support@karpilabs.com